Operations
How to avoid overbookings once and for all
Few things hurt a hotel’s reputation more than greeting a guest with no room available. Overbooking almost always comes from one mistake: updating channels by hand.
Why it happens
When you sell on several channels and update them manually, a minute of delay is enough for two guests to book the same room. Real-time connection removes that risk.
The fix
- Connect all your channels to a channel manager.
- Use two-way connections that update instantly.
- Stop updating availability by hand.
Octopus24’s channel manager guarantees instant sync 24/7, no matter how many channels you connect.
Become a super hotel
Connect your channels, fill your rooms and operate like a big hotel — without losing your independence.